Cities are stuck in a Web 1.0 stage! Today city authorities struggle with their old-fashioned internal structures. The administrative processes need to see adaption that reflect state of the art technology and meet the expectations citizens are used to from their privat medial experience. Currently information is made available for passive use only. Municipalities must define conditions that allow connected society by e.g. providing open data, infrastructure and legislation. Only this way industry can rely on a framework that allows the set up of new business models and investments beyond election periods.
“Smart City“ resembles a Web 2.0 stage! McKinsey identified 5 city archetypes that vary in their degree of maturity and centralization. Depending on their state of maturity variances in CAGR and CAPEX are remar- kable. Consequently the key success factors for doing busi- ness with them vary significantly as well as the process and requirements to transform them from a “city” into a “smart city” (SC).
PIKE research characterizes SC as“… the integration of technology into a strategic approach to sustainability, citizen well-being and economic development. SC should be seen as a complex confluence of several existing markets, as well as the driver for new, emergent solutions that span several of these traditional domains.”
Looking at the current situation “Smart City” has not yet picked up. All stakeholders seem to be stuck in silo mentality and focus on pilots. Sustainable solutions and scale up is missing. The definition of key success factors will help technology providers as well as cities to move forward together. The way towards „City 2.0“ has just begun.